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Note: Phone lines are active during opening hours. We periodically answer throughout the day
Current Support Stats
We have a current overall response rate of *9.86 hrs!
We get to *44%* of emails within *1h*. and the other *32%* within *8h*!
We get to *99%* of chats within *5 minutes* and the others within *10 minutes*!
We get to *97%* of calls in our online hours in *1 minutes* and get to the others within *1h* via email!
We get to *99%* of texts within *1h* and the others within *5h!*
We get to *98%* of Facebook messages within *1h* and the others within *5h!*
We get to *100%* of Twitter messages within *1h*
*Where Support Is Coming From*
*57%* Emails (Not Too Accurate As Most Are Tickets or Spam)
*14%* Voice Mail
*18%* Phone Outbound
*10.7%* Phone Inbound
*3.6%* Offline Chat
iPhone 6 LCD Repair
iPhone Battery Replacement
iPhone 5s/ SE LCD Repair